Best Quotes from Dan Schulman

We have the flexibility to work with any potential merchant partner across the globe.

Dan Schulman

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

Dan Schulman

When I first entered the corporate world, doing good and making money were seen as separate and contradictory threads. Challenging that notion set my career – and life – on a new course.

Dan Schulman

When I first went into financial services, people told me not to be too over-optimistic about change.

Dan Schulman

On average, an underserved consumer spends 10% of their disposable income on unnecessary fees and interest rates.

Dan Schulman

If you want to have the best employees, there really needs to be a vision and a mission. Talent looks for a mission. And if you have the best talent, that’s the single biggest competitive advantage any company can have.

Dan Schulman

One way to understand human progress is to look at how technology has made products and services – once reserved for the elite – progressively more accessible and affordable.

Dan Schulman

There is absolutely no room for discrimination against anyone in our country or anywhere in world.

Dan Schulman

We believe digital payments are making financial services more universally affordable, accessible and, therefore, have the opportunity to drive financial inclusion and financial health for billions worldwide.

Dan Schulman

In many ways, leadership is about defining reality and inspiring hope, but if you have these great people around you and they know that what they do is going to be recognized, it can be incredibly powerful.

Dan Schulman

No one can say that democratizing financial services is bad. It is good for communities, countries, the global economy, and educational progress.

Dan Schulman

The big problem retailers are facing is the world is moving to mobile.

Dan Schulman

I spent the first 18 years of my career at AT&T, and it was a wonderful place that kept me moving all the time. I mean, I started off as entry level a position as you can get at AT&T.

Dan Schulman

Everyone has all the power of a bank branch in the palm of their hand. And so in that world of software at scale, theoretically the incremental unit cost of something at scale approaches zero.

Dan Schulman

The digitisation of money, the rapid expansion of internet access and, of course, the adoption of mobile phones have created the perfect conditions to make it easier, secure, and affordable to save, spend, give, and borrow.

Dan Schulman

India is among the leaders in thinking about how technology can solve some of the problems about financial inclusion. But if you think that financial inclusion as a problem has a solution rooted in technology, it’s obviously not the only thing.

Dan Schulman

Full financial citizenship means more than just a savings account and a way to transfer money and pay bills. It also requires access to credit along with the ability to accept payments and run a business, send money to family or transact business across borders, contribute to the community and help others in need, and invest for the future.

Dan Schulman

I do think that in a digital future, consumers will increasingly turn to brands that they trust. Trust, security, and service are even more important in a digital world.

Dan Schulman

I think we operate in a very dynamic marketplace, and as such, we need to constantly innovate.

Dan Schulman

I’ve come to recognize that social purpose must be embedded into the core DNA of a company. The questions ‘Why do we exist as a company?’ and ‘How do we make a difference?’ need to have the same answer.

Dan Schulman

We are excited to see how PayPal’s global payment platform can help small businesses in Cuba thrive and grow by making it easier to connect to international markets.

Dan Schulman

Merchants are eager to tap into the millennial Venmo shopper.

Dan Schulman

I think what we really need to think about is how do we reimagine the management and movement of money in an era where everyone will have a smartphone.

Dan Schulman

We’re trying to democratise financial services, to ensure that management and movement of money is a right for all citizens, not the privilege of the affluent.

Dan Schulman

Before I became the president of AT&T’s consumer division, I was running strategy and our internet services, so I was the president of one of the first internet service providers, ISPs, AT&T Worldnet, and running our internet protocol product development as well. So I knew a lot about what was going on with the internet.

Dan Schulman

There’s always some potential vulnerabilities in any system.

Dan Schulman

Personal and mobile computing, long-distance communications, energy storage, and air travel are just a few of the things that have been democratized by technology, creating new possibilities for billions of people.

Dan Schulman

Our overriding mantra is to be customer champion.

Dan Schulman

I do think there’s no substitute for really hard work. But I think the thing that launched my career at AT&T, I had a pretty tragic thing happen in my family. My sister died, and I was leading a big team at the time, and I had to take time off.

Dan Schulman

I think that sometimes people talk about disruption, and I’ve seen tons of startups come in as disruptors and then disappear. And I think what we need to do as an industry is think about a world that is dominated by mobile and software and not extrapolate from what was. And I think a lot of big companies tend to want to do that.

Dan Schulman

If you think about the under-30 generation, the millennial generation – GenTech, as I call them – they grew up with a screen in front of them. And so they think about everyday processes, like payments, differently than you and I do.

Dan Schulman

The difference between online and offline commerce is basically blurring and disappearing.

Dan Schulman

We’re really thinking how do we re-imagine PayPal almost as a service. PayPal as a SaaS platform.

Dan Schulman

I think a lot of people have predicted the demise of cash, and they’ve frequently been wrong. But there’s no question that the smartphone is leading to the digitization of money. You really now have all the power of a bank branch in the palm of your hand.

Dan Schulman

We take the privacy of our consumers’ information as one of the most trusted things that people look to Paypal for, because when it comes to financial services, the single most important brand attribute you can have is trust.

Dan Schulman

I am a huge mixed martial arts practitioner.

Dan Schulman

When we were associated with eBay, it was surprising to me how many merchants were very reluctant to work with PayPal because we were accessing their data and their information, and they felt in some way, shape, or form they were competing with eBay.

Dan Schulman

It’s been with us for a millennium, and we’ll still be carrying around cash for a long time to come. There’ll just be less of it.

Dan Schulman

Monetizing by creating more value for a Venmo user makes a ton of sense to me. But other forms of monetization that are more intrusive, like in advertising or something like that, the jury is really still out for me.

Dan Schulman

It’s so hard to predict the political environment. I think that business can’t sit on the sidelines and just watch. I think we need to be a force for the values that we believe in. We need to partner with government and regulators.

Dan Schulman

A lot of people say that I’m an activist CEO. I just think I’m a responsible leader of a business.

Dan Schulman

We cannot just rely on the public sector or the private sector. We all need to work together.

Dan Schulman

What we want to do to monetize Venmo is to add more and more capabilities. Anywhere you see a PayPal merchant, you can click on that button and actually use your Venmo account to check out at that merchant. Then we’ll monetize that transaction exactly the same way we monetize a PayPal transaction.

Dan Schulman

I think that the world is going to remain a very interconnected place. I don’t think there’s any getting away from that. The Internet has brought us closer together. I think cross-border trade is going to continue to grow substantially. I think there may be certain trade agreements that can be renegotiated, one way or another.

Dan Schulman

My team and I tried cashing checks at check-cashing places and paying bills by money order. It’s incredibly inconvenient and time-consuming – it’s practically a part-time job just to manage and move your money.

Dan Schulman

Too many people go into existing organizations and define success as recreating what is there. To be successful as a startup organization within a large, established culture, you really need to think about how you leverage the assets that are there.

Dan Schulman

In addition to my job at American Express, I’m also chairman of the board of Symantec, one of the leading players in anti-virus and cyber-crime prevention software, so I know firsthand just how sophisticated many of these attacks can be.

Dan Schulman

Software is eating the financial services industry. We have a large addressable market for PayPal to play in.

Dan Schulman

Physical money, whether it’s checks or cash or credit card, are digitizing in front of us.

Dan Schulman

We had grown too fast at PayPal. Our operating expenses had grown too fast… Growth covers a lot of sin. We want to grow without sin.

Dan Schulman

Digital payments have already made it easier to move and manage money. While there’s more work to do, the potential is real and understood.

Dan Schulman

As CEO, I believe my most important job is to both define reality and inspire hope for the PayPal team. Defining reality includes being realistic about all the things that could go wrong so that we are prepared to navigate those challenges.

Dan Schulman